Academic Support

Our student advisors guide students each step of the way through their course of study, providing personalized support, check-ins, and resources.

Senior Student Advisors


Betty Deeb

  • Senior Student Advisor
  • Most Advanced Degree
    Master of Business Administration, Liberty University; Master of Education, Park University

Betty brings more than 10 years' experience working in higher education to the SANS Technology Institute. While her primary role has been academic advising, she has worked in many functions of the college environment including financial aid, registrar's office, new student orientation, adjunct faculty, and graduation services. Betty is also a veteran of the United States Air Force, who was stationed in England and Montana during her time with the military.

Betty has a Master of Business Administration in Human Resources from Liberty University and a Master of Education in Adult Education from Park University. She currently resides near Cleveland, Ohio with her husband and two children. In her spare time, she enjoys traveling with her family and exploring the outdoors, hiking, fishing, and camping.


Delisha Hodo

  • Senior Student Advisor
  • Most Advanced Degree
    Bachelor's in Psychology, Georgia Southern University

As a senior student advisor, Delisha Hodo works with students pursuing the undergraduate certificate in applied cybersecurity.

In her 5 years of experience in college advising, Delisha has held a number of roles, primarily in college advising but also in recruitment and digital marketing. In her most recent role at College Advising Corps, she advised students nationwide, co-lead her team's Professional Development committee, and assisted with the recruitment and hiring of future advisors.

Delisha holds a bachelor's degree in Psychology from Georgia Southern University. She is an avid sports fan faithfully cheering on her Georgia Bulldogs and in her spare time enjoys traveling, writing poetry, and spending time with family in Manchester, Georgia.


Wendy Taylor

  • Senior Student Advisor
  • Most Advanced Degree
    Master of Liberal Studies, Behavioral and Social Sciences, Southern Methodist University

Wendy has been serving in the Higher Education industry since 2006 during which she has held positions in the areas of admissions, student affairs, program management, and academic advising. Throughout her career, Wendy found her passion lies in working directly with students in supporting their success. Wendy earned her Master's degree in Liberal Studies focusing on Behavioral and Social Sciences at Southern Methodist University and holds a Bachelor of Arts degree in Communication Studies from Huntingdon College. She currently resides near Nashville, Tennessee with her husband and two daughters and enjoys traveling, photography, running, reading, cooking, crocheting, and coffee!

Student Advisors


Caroline Carter

  • Student Advisor
  • Most Advanced Degree
    Masters of Education, Higher Education and Student Affairs, University of South Carolina

Caroline joins the SANS Technology Institute with a background in higher education, including significant work in student involvement, leadership development, and student success programs. In her most recent role at Coker University, she developed professional and leadership development curricula for student success through student involvement, and worked on initiatives to prioritize inclusion and the first-year experience.

Caroline graduated from the University of South Carolina with a BA in English Literature and an M.Ed in Higher Education and Student Affairs. She currently resides in Hartsville, South Carolina.

Terrie Fox

Terrie Fox

  • Student Advisor
  • Most Advanced Degree: Master of Science in Organizational Change Management from Colorado Technical University

Terrie Fox has over fifteen years of experience working in higher education. She enjoys helping students achieve their educational goals and knows how impactful education can be in someone's life. Terrie has her undergraduate degree from Northern Illinois University in Sociology. She also earned another bachelor’s degree in Project Management, along with her Master of Science in Management in Organizational Leadership and Change from Colorado Technical University. Terrie currently resides in the suburbs of Chicago, but she was born and raised in Florida and loves being near the ocean.


Leah Jenkins

  • Student Advisor
  • Most Advanced Degree
    Bachelor's in English Literature, John Carroll University

Leah graduated Magna Cum Laude with her Bachelor of Arts in English Literature with a Licensure in Adolescent Young Adult Education for Integrated Language Arts from John Carroll University in 2013. After graduating, she worked as a Professional Tutor for John Carroll University's Services for Students with Disabilities Office providing writing instruction and support for students registered with the office. In addition to serving as a student advisor at the SANS Technology Institute, Leah reviews student papers and assignments to support the development of SANS.edu students' writing skills.


Anne Jozwik

  • Student Advisor
  • Most Advanced Degree
    Masters of Education, Teaching, Fontbonne University

Anne graduated with a Bachelor of Arts from the University of Missouri and a Master of Arts in Teaching from Fontbonne University. Anne worked in the social services field for 4 years and has worked in Education for 6 years. In her most recent position at the University of Missouri-St. Louis, Anne successfully helped build countless programs, serve as an advisor to students and served on the Student Success Taskforce.

Anne lives in St. Louis, MO and is married to Greg. Together, they have one son, Rex. In her spare time, Anne enjoys running, hiking, gardening and reading.


Krystal Lang

  • Student Advisor
  • Most Advanced Degree
    Master's in Professional Counseling, Lindenwood University

Krystal resides in St. Louis, Missouri with her husband, 8-year old daughter, 2 labradors, and 3 cats. In her spare time, enjoys traveling, reading, and volunteering in her community. She has been to almost all 50 states and hopes to have visited them all by the end of next year, watch out North Dakota! She grew up in a small-town family lumberyard and is a part owner to this day.


Ryan O’Driscoll

• Student Advisor

• Most Advanced Degree
Master of Science in Education, Neumann University

Ryan graduated with a BA in Psychology from Holy Family University and a MS in Education from Neumann University. He has worked in higher education since 2013. He has held positions in Residence Life, Housing Services and Academic Advising. He enjoys being able to work directly with students to assist them in achieving their goals. Ryan lives in Philadelphia, PA with his wife, Sam. They have a daughter, Kerry and a dog, Guinness. Ryan enjoys playing music, cheering on all Philadelphia sports teams and reading about military history.


Bridget O'Hanlon

  • Student Advisor
  • Most Advanced Degree
    Master of Arts, Religious Studies, John Carroll University

Bridget has nearly 9 years of experience in Higher Education, with a background in working with student veterans. After graduate school, Bridget saw an opportunity to use her own GI Bill experience to serve the student Veterans at The University of Akron, and then continued that work at Cuyahoga Community College, before joining the STI team. Bridget grew up in the military, and also served in the 122nd Army band for 12 years; part of her duties included serving as the unit's Education Non-Commissioned Officer (NCO). Bridget resides in the Cleveland, Ohio area with her spouse and their daughter.


Susan Northern

  • Student Advisor
  • Most Advanced Degree
    Master of Business Administration and Master of Science in Management and Leadership, Western Governors University

Susan has a background in small business and higher education. She brings her experience of working with adult online learners to SANS.edu. Susan currently resides outside of St. Louis, Missouri with her family. She is an active volunteer for various organizations.


Susan Prohaska

  • Student Advisor
  • Most Advanced Degree
    Master of Arts in Counseling, East Tennessee State University

Susan has nearly 7 years of experience with mentoring and advising students in higher education. Before joining the SANS Technology Institute, Susan served as a professional academic advisor at East Tennessee State University for students majoring in Criminal Justice, Political Science, International Affairs, History, and Philosophy. While obtaining her Master of Arts in Counseling (Higher Education concentration), she worked at Northeast State Community College as an Adult Learner Transition Counselor for the Job Ready, Willing, and Able Initiative. She also holds a Bachelor of Arts degree in English and Psychology. In her spare time, she enjoys spending time with her family, hiking, and reading.


Hannah Setters

  • Student Advisor
  • Most Advanced Degree
    Master of Education, Bowling Green State University; Master of Business Administration, Defiance College

Hannah holds a Master of Education in College Student Personnel from Bowling Green State University, a Master of Business Administration with a concentration in Sports Management from Defiance College and a Bachelor of Science in Geography from Ohio Wesleyan University. Before joining SANS, Hannah spent four years at Ohio Northern University advising engineering and computer science students on academic probation, oversaw ONU's College of Engineering's Peer Mentorship Program, and managed an institutional grant that promoted the entrepreneurial mindset in college graduates so they could create personal, economic and societal value through meaningful work.

She currently resides in Findlay, Ohio with her husband Alex, son Oliver, and fur babies Bucky (corgi) and Junie (cat). In her spare
time, Hannah enjoys spending time with family, traveling, coaching volleyball, cooking and baking.


NaKeisha Talley

  • Student Advisor
  • Most Advanced Degree
    Master of Business Administration, King University

NaKeisha (Keisha) Talley has over a decade in higher education experience in both undergraduate admissions and academic advising. Before joining SANS.edu, Keisha spent two and a half years at East Tennessee State University advising students in competitive entry healthcare programs and before that advising for such majors as criminal justice and the humanities. During her time at ETSU, she also created two student retention/outreach programs, Telebucs and Diplomats. Keisha received an MBA with a concentration in Human Resources from King University and holds a bachelor's degree in Administration of Justice from a small branch college of The University of Virginia. Keisha currently resides in Northeast Tennessee where she lives with her daughter. She enjoys reading, traveling, and spending time with family and friends.

Research Proposal Coordinator


Lori Cole

  • Research Proposal Coordinator
  • Most Advanced Degree
    Master of Arts in Educational Leadership, Chaminade University of Honolulu; Master of Science in Data Analytics and Data Science, University of Maryland Global Campus

As the Research Proposal Coordinator for the SANS Technology Institute, Lori works with students in the master's program as they prepare their research projects and ensures that their proposals are of the highest quality and cover topics relevant to the industry at large. Lori is Senior Vice President and Global Cyber Investigations Program for Citi, where she is responsible for the global governance of the Cyber Investigative Response Team (CIRT) and Cyber Analysis Unit (CIAU) within Citi's Security and Investigations Services (CSIS). Lori earned a Bachelor of Arts in English Language and Literature and a Master of Arts in Educational Leadership from Chaminade University of Honolulu, as well as a Master of Science in Data Analytics, Data Science from University of Maryland Global Campus.

CRM and Systems Administrator

Maureen Newman, SANS.edu CRM and Systems Administrator

Maureen Newman

  • CRM and Systems Administrator

  • Most Advanced Degree

    Master of Library and Information Science, Rutgers University

Maureen brings 12 years of experience managing records, data, and systems in a higher education setting. Prior to joining the SANS Technology Institute, Maureen spent eight years at Rutgers’ School of Communication and Information as Information Systems Manager and four years, in several capacities, at Golden Gate University. She has served as database administrator at two non-profit organizations and has worked on several freelance projects in web design, data architecture, and application development capacities. She is a Part-Time Lecturer at Rutgers University where she has taught courses on Data Visualization, Retrieving and Evaluating Electronic Information, and Digital Library Technology.

She has a Bachelor of Arts in Sociology from The Ohio State University and a Master of Library and Information Science from Rutgers University. Maureen is a Salesforce Certified Administrator and holds certificates in Data Science, Data Analysis, Web Development, Business Communication, and Online Teaching. Maureen lives in New York’s beautiful Hudson Valley region and enjoys gardening, hiking, camping, traveling, and attending concerts.